This privacy policy explains how, why and for how long the PowerPay service, owned by the Norwegian company IOT Solution AS, org. no. 916569807, Lumberveien 27, 4621 Kristiansand, processes personal data about you. PowerPay offers paid access to electricity at campsites, marinas, and for charging electric cars and the like on behalf of the facility's owner through an app on your phone.
The personal data we process PowerPay collects personal data in order to operate efficiently and offer necessary services.
PowerPay collects the following personal data:
- Contact details: Name, e-mail, telephone number and address.
- User account information.
- Financial information: for example payment card number.
- We process the following customer information that is provided by others than the customer himself:
Power consumption.
- Location when using the product.
- Time of use of the product.
- Why we process personal data PowerPay processes your personal data if you use the PowerPay app and service. Our product depends on the processing of personal data to deliver the service to you.
For example, we process your personal data for the following purposes:
- Provide access to power outlets.
- Pay for the electricity you have consumed.
- Security and availability of our services.
- Administration of contacts.
- Purchase and procurement.
- Notify you of changes in payment or service status.
- How we collect personal data The information is mainly provided directly by the customer in the app when the consumer enters into contracts or agreements with us or sends forms to us.
Information about power consumption is collected from a reader on the outlet, which records time-stamped power measurements that are registered and linked to the user.
Legal basis for processing personal data PowerPay processes personal data only if, and to the extent that, at least one of the following points applies:
- The data subject has consented to the processing of his personal data for one or more specific reasons by installing the application and entering the necessary information.
- The processing is necessary for the performance of a contract to which the data subject is a party, or to take necessary measures before entering into the contract at the request of the data subject.
- The processing is necessary to comply with a statutory obligation to which the controller (IOT Solutions) is subject.
- The processing is necessary for purposes linked to a legitimate interest put forward by the data controller (IOT Solutions) or a third party, with the exception of cases where such a legitimate interest exceeds the interests or fundamental rights and freedoms of the data subject and which requires privacy.
- This is in line with the General Data Protection Regulation (GDPR).
The data protection officer IOT Solutions is responsible for the processing of our personal data. Our support team can be contacted via e-mail support@iotsolutions.no or telephone +47 476 15 184.
The products are associated with payment services; such information will also be processed by us or a third party, usually a payment intermediary. We also process data in the form of current readings after using our service. This information is obtained from the product itself.
Storage of personal data PowerPay stores personal data for as long as is necessary to fulfill the purpose of the collection. Your personal data is stored and deleted in accordance with applicable laws.
Who we share your personal data with:
Suppliers
We use suppliers who offer services within IT, cloud sharing, etc. We may allow such suppliers to access/receive your personal data to the extent that it is relevant to offer the necessary services. We will ensure adequate data processing agreements with our suppliers to protect your privacy. When we use data processors outside the EU/EEA, we want to make sure that there is a legal basis for the transfer of personal data.
We use Stripe Payments Europe Limited, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland, to process payments in the Application.
We use Contabo GmbH, Aschauer Straße 32a, 81549 Munich, Germany, for hosting the Services.
Public authorities
We will also disclose your personal data where there is a legal requirement, where it follows a judgment, ruling or decision of a court or administrative authority, or as part of a legal process.
Your rights
- Access to own information. You can request a copy of all information we process about you.
- Correction of personal data. You can ask us to correct or supplement information that is incorrect or misleading.
- Deletion of personal data. In certain situations, you can ask us to delete information about yourself.
- Stop specific processing of personal data that is based on a legitimate interest, unless the purpose of the processing does not outweigh the consideration of your privacy rights.
- Protest against the processing of personal data. If we process information about you based on our tasks or on the basis of a balancing of interests, you have the right to object to our processing of information about you.
- If we process information about you based on consent or agreement, you can ask us to transfer information about you to you or another controller.
You have the right to exercise your rights by sending an e-mail to personvern@iotsolutions.no. You have the right to a reply without unnecessary delay and within 30 days at the latest.
You can read more about your rights here: https://www.datatilsynet.no/rettigheter-og-plikter/den-registrertes-rettigheter/
COMPLAINT
You can complain about our processing of personal data. We hope you will let us know if you think we are not complying with the current regulations. Please contact our support team at support@powerpay.no . You can also complain about our processing of personal data to the Norwegian Data Protection Authority.