This privacy policy explains how IOT Solutions AS (org. no. 916569807, Lumberveien 27, 4621 Kristiansand) processes personal data in connection with both the PowerPay website and the PowerPay app.
Website (powerpay.no)
Data we collect on the website
When you visit powerpay.no, we collect minimal data to ensure the site functions correctly and to improve your experience.
We collect the following data through the website:
- Cookie consent: We store your cookie consent choice in a browser cookie so we do not ask again on future visits.
- Analytics: We use Vercel Analytics to collect aggregate, anonymised traffic statistics — pages visited, load performance, and general geographic region. This data cannot be used to identify individual visitors.
- Session analytics (Microsoft Clarity): If you accept cookies, we use Microsoft Clarity to understand how visitors use the site through aggregated heatmaps and session recordings of interactions such as clicks, scrolling, and navigation. Clarity sets its own cookies and processes your IP address. It loads only after you accept cookies and is never active if you decline. This data is processed by Microsoft Corporation in the United States.
- Maps: When you view our locations map, map tiles are loaded from OpenFreeMap (operated by OpenFreeMap, https://openfreemap.org). Your IP address is shared with this provider as a technical necessity to deliver the map imagery.
Why we process this data
- To measure and improve website performance and content.
- To ensure the security and availability of the website.
How long we keep this data
Analytics data is aggregate and not linked to individual users. Your cookie consent preference is stored in your browser until you clear your cookies.
Website hosting
The website is hosted by Vercel Inc., 340 Pine Street Suite 701, San Francisco, CA 94104, USA.
PowerPay App
PowerPay offers paid access to electricity at campsites, marinas, and for charging electric cars and the like on behalf of the facility's owner through an app on your phone.
The personal data we process
PowerPay collects personal data in order to operate efficiently and offer necessary services.
PowerPay collects the following personal data:
- Contact details: Name, e-mail, telephone number and address.
- User account information.
- Financial information: for example payment card number.
- Power consumption.
- Location when using the product.
- Time of use of the product.
Why we process personal data
PowerPay processes your personal data if you use the PowerPay app and service. Our product depends on the processing of personal data to deliver the service to you.
We process your personal data for the following purposes:
- Provide access to power outlets.
- Pay for the electricity you have consumed.
- Security and availability of our services.
- Administration of contacts.
- Purchase and procurement.
- Notify you of changes in payment or service status.
How we collect personal data
The information is mainly provided directly by the customer in the app when the consumer enters into contracts or agreements with us or sends forms to us.
Information about power consumption is collected from a reader on the outlet, which records time-stamped power measurements that are registered and linked to the user.
Legal basis for processing personal data
PowerPay processes personal data only if, and to the extent that, at least one of the following points applies:
- The data subject has consented to the processing of his personal data for one or more specific reasons by installing the application and entering the necessary information.
- The processing is necessary for the performance of a contract to which the data subject is a party, or to take necessary measures before entering into the contract at the request of the data subject.
- The processing is necessary to comply with a statutory obligation to which the controller (IOT Solutions) is subject.
- The processing is necessary for purposes linked to a legitimate interest put forward by the data controller (IOT Solutions) or a third party, with the exception of cases where such a legitimate interest exceeds the interests or fundamental rights and freedoms of the data subject and which requires privacy.
This is in line with the General Data Protection Regulation (GDPR).
Storage of personal data
PowerPay stores personal data for as long as is necessary to fulfill the purpose of the collection. Your personal data is stored and deleted in accordance with applicable laws.
Payment processing
We use Stripe Payments Europe Limited, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland, to process payments in the app.
General provisions
Data protection officer
IOT Solutions is responsible for the processing of our personal data. Our support team can be contacted via e-mail support@iotsolutions.no or telephone +47 476 15 184.
Suppliers
We use suppliers who offer services within IT, cloud sharing, etc. We may allow such suppliers to access or receive your personal data to the extent that it is relevant to offer the necessary services. We will ensure adequate data processing agreements with our suppliers to protect your privacy. When we use data processors outside the EU/EEA, we want to make sure that there is a legal basis for the transfer of personal data.
Public authorities
We will also disclose your personal data where there is a legal requirement, where it follows a judgment, ruling or decision of a court or administrative authority, or as part of a legal process.
Your rights
- Access: You can request a copy of all information we process about you.
- Correction: You can ask us to correct or supplement information that is incorrect or misleading.
- Deletion: In certain situations, you can ask us to delete information about yourself.
- Restriction: You can ask us to stop specific processing of personal data that is based on a legitimate interest.
- Objection: If we process information about you based on our tasks or on the basis of a balancing of interests, you have the right to object to our processing.
- Portability: If we process information about you based on consent or agreement, you can ask us to transfer your information to you or another controller.
You have the right to exercise your rights by sending an e-mail to support@iotsolutions.no. You have the right to a reply without unnecessary delay and within 30 days at the latest.
Complaint
You can complain about our processing of personal data. We hope you will let us know if you think we are not complying with the current regulations. Please contact our support team at support@powerpay.no. You can also complain about our processing of personal data to the Norwegian Data Protection Authority.